This Privacy Policy explains how Webmicron ("we", "us", "our") collects, uses, and protects information when you visit webmicron.com or engage us for Shopify, WordPress, or custom web development services. By using this website or our services, you agree to the practices described below.
Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you browse our website.
- Information you provide: your name, email address, phone number, and project details when you contact us through our website, email, phone, or WhatsApp.
- Information collected automatically: IP address, browser type, device type, pages visited, and referring website, gathered through standard web server logs and analytics tools.
- Project information: business details, brand assets, account access, and content you share with us to complete a Shopify, WordPress, or custom development project.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes for our services;
- Plan, build, and deliver the websites, stores, or systems you have engaged us for;
- Send project updates, invoices, and support communication;
- Improve our website and understand how visitors use it; and
- Comply with legal obligations where required.
Cookies & Analytics
Our website may use cookies and similar technologies, along with analytics tools such as Google Analytics, to understand traffic patterns and improve site performance. You can disable cookies through your browser settings, though some parts of the site may not function as intended without them.
Third-Party Services
We may share information with trusted third parties strictly to deliver our services, including hosting providers, payment processors, and platforms such as Shopify or WordPress required to build and maintain your project. These providers are only given the information necessary to perform their function and are not permitted to use it for any other purpose.
Data Retention
We retain personal and project information only for as long as needed to deliver our services, meet legal or accounting obligations, or resolve disputes. Project files and access credentials are retained for a reasonable period after project completion in case ongoing support is needed, and can be deleted on request.
Data Security
We take reasonable technical and organisational measures to protect the information we hold, including restricted access to project systems and secure handling of login credentials. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.
Children's Privacy
Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page shows when it was last revised.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, reach out at contact@webmicron.com or call 0305 9020335. See our contact page for more ways to reach us.